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When you buy a set, you save 25%. Discounts and promotions are not cumulative with the current discount.
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Frequently Asked Questions (FAQs)
We get a lot of questions about our services. You can get any answers.
We offer a 30-day return policy on unused and undamaged bats with original packaging. Returns must include a receipt, and return shipping fees may apply.
Most orders ship within 1-2 business days. Delivery times vary based on location:
Standard Shipping: 2-3 business days
Expedited Shipping: 2 business days
International Shipping: 3-4 business days
Yes! We provide free standard shipping on orders over $150 (U.S. only). Expedited and international shipping may have additional fees.
Absolutely! Once your order ships, you’ll receive a tracking number via email so you can follow your bat’s journey to your doorstep.
Yes! We ship to select countries. International customers are responsible for customs fees and taxes, which vary by location.
We accept Venmo, CashApp, Zelle, PayPal, and Apple Pay, Chime, Google Pay, Revolute, for secure checkout.
All our bats meet USSSA, ASA, NSA, and ISA certification standards (unless marked otherwise). Check your league’s rules before purchasing.
Yes! Exchanges are accepted within 14 days of delivery. The bat must be unused, and return shipping is the customer’s responsibility.
Definitely! Teams, leagues, and schools can email us at Expertsupport@softballuniversal.com for special bulk pricing.
Yes! If you find the same bat at a lower price from an authorized retailer, contact us before purchasing, and we’ll match it!
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